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Slimly Support
We're happy to help you with any questions or issues.
Contact Us
If you encounter any issues while using Slimly, or have suggestions and feedback, please email us:
support@slimly.appWe typically respond within 1–2 business days.
Frequently Asked Questions
How do I log my medication?
Tap "Log" in the bottom navigation bar, select your medication, dosage, and injection site to complete the record.
How do I track my weight?
On the "Weight" page, tap the "+" button in the top right corner and enter your weight. You can view your trend in the chart.
How many AI photo analyses can I use per day?
Free users can use AI photo analysis 3 times per day. Upgrade to Slimly Pro for unlimited usage.
How do I restore my Pro purchase?
Go to "Settings" and tap "Restore Purchases". The system will automatically restore your previously purchased Pro features.
How do I delete my account?
Go to "Settings" → "Account Management" → "Delete Account". All data will be permanently removed and cannot be recovered. See data deletion details.
Subscription Management
To manage or cancel your subscription:
- iOS: Go to Settings → Apple ID → Subscriptions
- Android: Go to Google Play Store → Payments & subscriptions → Subscriptions